Account Information
If you have a MagicInfo account with us, go to http://cms1.embeddigital.com:7001/MagicInfo/Login or http://cms2.embeddigital.com:7001/MagicInfo/Login and log in with your account information. If you don’t know your account information, contact us at support@embeddigital.com or +1-844-432-9696
Device Remote Management Server
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Once you have logged in, select DEVICE on the left-most sidebar. Make sure you have any ad-blockers disabled (or add this URL to your ad-blocker's whitelist) or this may not work
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You will see a grid layout with all of your most recently accessed devices displayed as thumbnails. The thumbnail images are generated when this page loads from the live content being displayed on each connected device, so you can quickly assess if there are any devices which are displaying incorrect or blank content from this view
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Select the device you want to control, and select REMOTE CONTROL. The device must remain connected to the network and the server or it will lose remote control functionality until it is reconnected
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In the pop-up window, you will see a live preview of exactly what is displayed on location
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You can control everything on the display as though you were standing in the room with a handheld remote control. Adjust volume, source, display settings, or collect system data for warranty claims even if the display itself is damaged
- Select DISCONNECT on the top right corner of the window to end the session