This guide will walk you through setting up a new or recently factory reset Samsung Commercial Display.


Step 1: Get the Display ready for setup

  • After opening the box and removing the Styrofoam protector cap, pull the protective foam sheet up from behind the display and let it drape over the front of the box


  • Grasp the Display from the edges, being careful not to touch the screen itself, and pull it straight up to remove it from the box



  • Mount the Display on the bracket where it will be used



  • Plug the power and ethernet cables the rear of the Display. The Ethernet port is labeled RJ45



  • Use the included Samsung Remote to turn on and control the display



Step 2: The Setup Wizard


  • Select your language to continue, we recommend English because it makes it easier for us to guide users through troubleshooting methods



  • Scroll down to select "Basic Setup" and click to continue



  • Choose your display orientation (newer models will automatically detect orientation)



  • Click "Agree" to accept the Samsung Smart Signage Privacy Notice



  • Choose "MagicInfo" on the "Play via" screen



  • Select "Set Up Now" to connect to the MagicInfo server



  • Click on "Server Address" to edit the URL



  • Type: cms1.embeddigital.com:7001/MagicInfo/ or cms2.embeddigital.com:7001/MagicInfo/ (This depends on which server your company has been assigned to. If you aren't sure, contact support@embeddigital.com to ask)



  • Select "Done" in the keyboard, then "Save" to commit the changes. Do not change the other settings



  • Note the Temporary ID, you will use this to determine which common name to assign the display in MagicInfo



  • Press the right arrow key to skip the clock setup screen, clocks are set and managed by the MagicInfo server



  • Select "Done" to initialize the connection to MagicInfo (this will happen in the background, your display will default to HDMI1)



  • Use the "Source" button on the remote to change the source to "MagicInfo S" and allow the animation to complete once. You should see a message box appear in the bottom left corner of the display which says "Connected to Server" within 2 minutes



Refer to "Adding Displays in MagicInfo" to continue set-up